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These skills enable a counsellor to effectively build a working alliance and engage clients in discussion that is both helpful and meaningful. In this article, you will briefly consider five of these core skills of counselling which alone or together can help a client to access their deepest thoughts or clarify their future dreams.
Attending behaviour Attending is the behavioural aspect of building rapport.
When a counsellor first meets with a client, they must indicate to the client that they are interested in listening to them and helping them.
Through attending, the counsellor is able to encourage the client to talk and open up about their issues. Eye contact is important and polite in Western society when speaking or listening Counseling micro skills another person. This does not mean that the counsellor stares at the client, but maintains normal eye contact to show genuine interest in what the client is saying.
Geldard and Geldard suggest that to assist clients to relax, counsellors can include in their repertoire, the matching of non-verbal behaviour. This skill can take a little time to learn effectively, but it begins with the counsellor sitting in the same position as the client.
For example, if at first the client is sitting on the edge of her chair with her arms outstretched resting on her knees the counsellor can reflect or mirror this position. As the client speaks more, the counsellor can either lean forward, to indicate empathy and understanding, or slowly slide back Counseling micro skills the chair to take up a more relaxed sitting position.
If the rapport has begun to be built between client and counsellor, the client is likely to follow suit. This will reduce the anxiety levels for the client. Counselling consists mainly of listening and talking, but sometimes the use of silence can have profound effects on the client in the counselling session.
Questioning Questions during the counselling session can help to open up new areas for discussion. They can assist to pinpoint an issue and they can assist to clarify information that at first may seem ambiguous to the counsellor. Counsellors should be knowledgeable about the different types of questioning techniques, including the appropriate use of them and likely results.
It is also important to be aware and cautious of over-questioning. Asking too many questions sends a message to the client that the counsellor is in control and may even set up a situation in which the client feels the counsellor has all the answers.
There are two main types of questions used in counselling: Open questions are those that cannot be answered in a few words, they encourage the client to speak and offer an opportunity for the counsellor to gather information about the client and their concerns.
Typically open questions begin with: What has brought you here today? Why do you think that? How did you come to consider this? Could you tell me what brings you here today? Why question can provoke feelings of defensiveness in clients and may encourage clients to feels as though they need to justify themselves in some way.
They can help the counsellor to focus the client or gain very specific information. Such questions begin with: Is that your coat?
Are you living alone? Do you enjoy your job? While questioning techniques can be used positively to draw out and clarify issues relevant to the counselling session, there is also the very real danger of over-using questions or using questioning techniques that can have a negative impact on the session.
The wrong types of questioning techniques, at the wrong time, in the hands of an unskilled interviewer or counsellor, can cause unnecessary discomfort and confusion to the client.
This occurs when counsellors get caught into a pattern of asking too many questions one after the other. In doing this, the counsellor is always deciding which issue should be discussed next.
This occurs when counsellors ask several questions at once. This occurs when counsellors use questions as a way to sell their own points of view. This is where a counsellor needs to be aware of any cultural influences that may make asking questions inappropriate for clients from a specific culture.
For example the rapid-fire North American questioning style is often received less favourably by other cultures. This is where the counsellor asks too many why questions. Confrontation Generally speaking the term confrontation means challenging another person over a discrepancy or disagreement.
However, confrontation as a counselling skill is an attempt by the counsellor to gently bring about awareness in the client of something that they may have overlooked or avoided.
There are three steps to confrontation in counselling.The Importance of Effective Listening Skills in the Workplace - The Importance of Effective Listening Skills in the Workplace Every business consists of a variety of communication activities such as listening, speaking, questioning, gathering and participating in small work groups.
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Micro-volunteering is a task performed via an internet-connected device. An individual typically does this task in small, un-paid increments of time. Hearty Congratulations!! Modern College of Arts, Science and Commerce, Ganeshkhind, Pune is awarded with 'STAR STATUS' by The Department of Biotechnology (DBT), Ministry of Science and Technology, Government of India.
Counseling Microskills Microskills are the basic foundational skills involved in effective helping relationships. They are the foundational tools on which the success of interventions with clients may depend They help to create the necessary conditions from which positive change can take place They provide the client with such alliance .
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